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‎02-23-2017 03:08 PM

HP Recommended
Product: HP office jet pro 6830
Having various printing issues for quote some time ever since signing up to instant ink.

Now I have a print head error and can't print. 0xc19a0020 is the error code.

Tried support and going round and round.

CAN ANYONE HELP ME?
1 REPLY 1

‎02-24-2017 07:42 AM

HP Recommended

Hello @Shab2050zzz, 

 

Thanks for reaching out to the HP Support Forums!

 

I understand that you're experiencing printhead problems with your HP 6830 Printer. l will certainly do my best to help you and please remember to return to this thread and mark 'Accept as Solution', if I have successfully helped you resolve the issue. If you wish to say 'thanks' for my effort to help, click the 'thumbs up' to give me a Kudos.

 

I understand the frustration you're experiencing.  Please open the document below and follow the steps for the solution. 

 

I hope this helps. Please respond if you have any concerns. I hope you have a great day!

Drakster
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!

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