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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Archived Topics
- Printers Archive
- Re: Add your printer to your HP ePrintCenter account
Create an account on the HP Community to personalize your profile and ask a question
01-24-2014 12:38 PM
Hi Carlyn,
Welcome to the HP Support forums. I understand that you would like to add your Lexmark printer to the ePrint application.
Unfortunately, the ePrint application supports only HP products. To find out if Lexmark has a mobile printing solution I would check the Lexmark Support page. I have included a link for quick reference.
Lexmark Support
Regards,
Happytohelp
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I work on behalf of HP
01-26-2014 09:19 AM - edited 01-26-2014 09:20 AM
hi i have HP laserjet 200 Color M251N connected via ethernet with home plug on my talk talk router, i printed info page and typed ip address in to browser, clicked on enable web services but it says connection error, check internet connection, so i cannot get code to register device, every other device on my network has internet connection, but printer is saying it doesn't, have seen other guides which say carry out laserjet update on printer display which i have done but it says no update found, so i am stuck and don't know what to do now and very frustrated as i can't get it working any help would be appreciated many thanks
01-28-2014 02:16 PM - last edited on 02-24-2017 03:43 PM by OscarFuentes
Hi!
Thank you for becoming a member of the HP Support community. I understand that you are encountering an error when trying to enable your web services.
Please assign a static/manual ip address and manual DNS servers for your printer. I have included a link to another post that has the screen shots on how to do this. Don't worry that the screen shots show an Officejet 8500a printer, the steps are the same. Please note though that if you don't have the option of "IPv4" on your left-hand side menu, please click on "Network Address (IP)" or it may just say "Network".
HP Support forums post by Happytohelp01
Welcome to the HP Support forums. I have asked the moderator to remove your claim code for your security.
I suspect that since you posted your claim code that you weren't sure what to do with it. I have included a document on customizing your ePrint email address. It details what steps to take to use the claim code. I've also included a general information document on why to sign up for HP Connected/HP ePrintCenter.
Setting Up a Custom Email Address for ePrint
Why Do I Have to Connect to the Internet and Sign Up for HP Connected?
Regards,
Happytohelp
Please click the Thumbs Up to show you like my post or to say thanks!
I work on behalf of HP
01-30-2014 12:23 PM
Hi royc0m,
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/ .
I hope this helps.
Regards,
Happytohelp
Please click the Thumbs Up to show you like my post or to say thanks!
I work on behalf of HP
02-13-2014 03:58 PM
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