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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-02-2016 11:42 AM

HP Recommended

Here it is!

Screen Shot 2016-05-02 at 12.39.31 PM.png

‎05-02-2016 09:32 PM

HP Recommended

Good day!

 

Ensure Bonjour and IPP are enabled.

 

Otherwise, it could be due to Admin disabled AirPrint, check via EWS:

1. Settings

2. Security

3. Administrator Settings

 

Please let me know if this solution help. 🙂

________________________________________________________
Although I am an HP employee, I am speaking for myself and not for HP.

Say "Thanks" by clicking the thumbs up in the post that helped you. 🙂

‎05-02-2016 09:56 PM

HP Recommended

Yep!...That was it!....the airprint was not checked...I checked it and saved it...then all worked well!  Thanks for your help!

 

Too bad none of the manuals points you to all the options identified there!...Again..thanks for your help!

 

 

‎05-02-2016 10:00 PM

HP Recommended

Glad that I can help.

 

Perhaps you can help to mark as solution so that it will benefits other?:)

________________________________________________________
Although I am an HP employee, I am speaking for myself and not for HP.

Say "Thanks" by clicking the thumbs up in the post that helped you. 🙂

‎06-05-2016 09:29 PM

HP Recommended

Finally - a fix!!!

‎08-26-2016 07:22 AM

HP Recommended

I had the same problem.  As a new user, I was expecting that AirPrint to be working after initial setup -- or at least ask me to ask me about AirPrint during setup, but it didn't.

 

In searching through the support forums and finally on amazon after many frustrating minutes, I finally found a clue from another user's post.

 

I thought the printer was broken until I finally found the AirPrint setting in the printer's online administration page, which was default set to "off".

 

‎08-29-2016 09:37 AM

HP Recommended

Screenshot_7.png

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