All-in-One printer hinge broken

[Grandmomof7]

Hinge on lid is broken and I cannot close it or use my printer. Now what do I do?

[jason_h]

One can try resetting the hinge if it is the style with plastic clips.  However, most of the hinges on HP printers use a metal pin to hold the hinge together.  Most likely this pin has broken out and is missing.

If you experience this type of issue, then the best course of action is to call HP Tech Support.

If you are still in warranty, HP may replace the printer at no cost to you. I'll link the information to get in touch with them below. The link will take you to a form to fill out. Once you fill it out and it is processed, it will give you the printer's warranty information, a case number, and the phone number to call.

HP Technical Support Case Call Form:

https://h10025.www1.hp.com/ewfrf/wc/phoneInput?cc=us&dlc=en&lc=en&product=5061082

[joelminn]

For 6310 and 6310 XI all in one printers

The part # for the hinges is Q8052-40001.

Search the internet for the lowest cost on this part.

When you are ready to intall, Remove all ink cartridges first.

Open the cover.

Remove all screws on the plastic covering the print head mechanism, you will need a small star driver.

Remove the covers.

The small cover near the ribbon cables needs to stay with the ribbon cables.

Be very carefull not to damage the ribbon cables while replacing the hinges.

Check inside the hinges for screws holding them to the base unit.

Pull the top off with the hinges attached.

Remove the old hinges from the top. (If the hinges are intact and bent over, bend them over a little more and you will be able to fit a star driver down the tubular opening in the hinges.

I attached the new hings to the top using screws in the flanges that stick out, then bend the hinge a little more in the direction that they are bent already.  You will be able to fit the two other screws down the tubular holes in the hinges and insert a star driver into the tubes to start the screws.  Then I used a small sharpie behine the hinges on the flange side, I bent the hinges towards the front of the unit, and finished tightening the screws in the junction point of the hinges.

After the new hinges are attached to the top, insert the hinges in the base unit and replace all the screws that were removed previously.

[70strong]

This is perfect advice for others with the problem on this printer at least 6 months too late for me.  I  decided since the printer was 6 years old anyway, I got the HP Office jet 4630 for $99 and figured I'd pay that in time and energy locating the hinges, getting them and replacing them. The new HP still uses 2 ink cartridges  and seems an improvement over my old one, but I was sad about sending it to printer heaven just because of two broken hinges.  Bad design if you ask me.  Even considered buying the same one on Craig's List for $25 but that would have been an unknown of problems.

[refkef1]

If your printer is a 6310 All-In-One

Search on line for "Q8052-4001 ADF Hinge".

Should find a number of sites with pair of hinges for about $30.00.