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- Auto switch from tray 1 for envelopes to tray 2 for letters ...

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04-18-2012 03:07 AM
Hi I have a HP Officejet Pro 8500A Premium e-All-in-One Printer - A910n My Operating System is XP Media Center. I haven't been able to get it to switch from one tray to the other automatically. Also it only remembers 1 type of paper at a time. I can't get it to show in Properties, Paper available, more than one type of paper. I open device settings, Form To Tray Assignment, Printer Auto Select :Letter. Tray 1 : Letter Tray 2 : Letter. Now I change Tray 1 : to Envelope #10 click apply, click ok, it closes out. I open the Properties back up & Tray 1 : is back to letter. Is there a way to get the printer to remember the it is set up with 2 Trays with 2 different types of paper ? I think the problem lies with the Printer Auto Select : But I am not sure. I would like to be able to print an address on an envelope when working in works. Without having to manually change the Tray settings. Does any one Know How to set this up ? Thanks in advance for taking the time to read this issue.
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Accepted Solutions
04-18-2012 07:41 PM
Hi MrHope,
Do you have the most current service pack installed on XP?
This may be causing the issue you are seeing. Let me know your thoughts
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04-18-2012
03:19 PM
- last edited on
04-19-2016
09:31 AM
by
OscarFuentes
Hi MrHope,
Make sure that the printer is set to have tray 2 as the default tray, and then try setting the paper types for each tray in the printer settings.
http://support.hp.com/us-en/document/c02917871
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04-18-2012 03:49 PM
Hi MrHope,
Lets try setting the tray 2 for envelopes, and tray 1 for letter. Make sure to reset the printer to have tray 1 as the default tray. You may have to select tray 2 instead of autoselect when printing the envelope. Let me know if this configuration works?
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04-18-2012 03:59 PM
Hi MrHope,
What happens if you select tray 1 when you attempt to print the envelope will it pull from the correct tray?
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04-18-2012 05:32 PM
Hi MrHope,
Ok, Make the tray 2 default on the printer settings, and then when you go to print an envelope from the application select tray 1 instead of Autoselect. Let me know if this works ok?
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04-18-2012 05:51 PM
