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 Hi I have a HP Officejet Pro 8500A Premium e-All-in-One Printer - A910n My Operating System is XP Media Center.  I haven't been able to get it to switch from one tray to the other automatically. Also  it only remembers 1 type of paper at a time. I can't get it to show in Properties, Paper  available, more than one type of paper. I open device settings, Form To Tray Assignment, Printer Auto Select :Letter.     Tray 1 : Letter   Tray 2 : Letter.   Now I change Tray 1 : to Envelope #10  click apply, click ok, it closes out. I open the Properties back up & Tray 1 : is back to letter.  Is there a way to get the printer to remember the it is set up with 2 Trays with 2 different types of paper ? I think the problem lies with the Printer Auto Select : But I am not sure. I would like to be able to print an address on an envelope when working in works. Without having  to manually change the Tray settings. Does any one Know How to set this up ? Thanks in advance for taking the time to read this issue.

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Hi MrHope,

 

Do you have the most current service pack installed on XP?

 

This may be causing the issue you are seeing. Let me know your thoughts

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Hi MrHope,

 

Make sure that the printer is set to have tray 2 as the default tray, and then try setting the paper types for each tray in the printer settings.

 

http://support.hp.com/us-en/document/c02917871

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Hi pcwizard Tray 2 is set as the default. & I run in to the problem as described above
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Hi MrHope,

 

Lets try setting the tray 2 for envelopes, and tray 1 for letter. Make sure to reset the printer to have tray 1 as the default tray. You may have to select tray 2 instead of autoselect when printing the envelope. Let me know if this configuration works?

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That won't work tray 2 is not setup for envelopes
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I wonder If I setup Printer Auto Select : to Not Available, & then Tray 1 to Envelope, & Tray 2 to letter.

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Hi MrHope,

 

What happens if you select tray 1 when you attempt to print the envelope will it pull from the correct tray?

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Envelopes can only go in tray 1 & If I manually change the default tray from 2 to 1 than yes it takes from tray 1
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Hi MrHope,

 

Ok, Make the tray 2 default on the printer settings, and then when you go to print an envelope from the application select tray 1 instead of Autoselect. Let me know if this works ok?

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From Properties: Device Settings Printer Auto Select : There is no option to choose Tray:1 or Tray:2 . Only options to choose 6x8, 8x10, A4, A6, Edge-to-Edge Letter, Enevlope, Index card, Legal, Japanese Postcard. ext.ext.ext. or Not Available. But no Trays
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