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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-19-2017 09:51 AM

HP Recommended
Product: HP Photosmart C4680
Operating System: Microsoft Windows 10 (32-bit)

Since I started using my C4680 with a Windows 10-based computer, I'm no longer able to print on both sides of the paper. When I select the Print on Both Sides option, it prints all pages on one side only.

 

Previously, with a Windows XP-based computer and drivers, I was given an option to print both sides MANUALLY. It would print one side, then prompt me to re-insert those pages to print the other side.

 

Windows 10 downloaded drivers do not give the option to print on both sides manually.

 

Might there be a Win10 driver option I missed that allows for manually printing both sides?

 

Any suggestions?

 

Many thanks!

1 REPLY 1

‎05-20-2017 11:34 AM

HP Recommended

Hi @ereditallc,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to print on both sides of paper from your HP Photosmart C4680 All-in-One Printer.

 

This issue could occur if the print settings are not correct.

 

Let's go through a few steps to troubleshoot this issue.

 

And here's the step by step guide for you in the link: Printing on Both Sides of the Paper (Windows) (Duplexing)

 

Let me know how this works.
 

You have a good day ahead.

Rainbow23 - HP Support.
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