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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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We are using a Scanjet 8200 Scanner. After scanning pdf, our HP Color Laserjet 3800dn cannot print the scanned document.

 

Error message on printer - 49. 4C02 ERROR.

 

Any help?

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

OK, 

 

Under the Adobe Reader Print dialog, Press the "advanced" button and mark the "Print as Image" option.

Than check for any change.

View solution in original post

10 REPLIES 10
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Hello,

 

Are you having this issue when you print a different document?

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What version of OS X are you using?

 

How is the printer connected to the computer, usb or network?

 

Thanks,

Kyle

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HP Recommended

Thank you for your help Kyle.  OSX 10.8.4. Printer is on our network.

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Lions 99 Thank you.  Only having problems printing scanned pdf from the HP scanner.  All other documents, including docx, pdf (from any other source), jpg, etc are fine.

HP Recommended

OK, 

 

Under the Adobe Reader Print dialog, Press the "advanced" button and mark the "Print as Image" option.

Than check for any change.

HP Recommended

Lions99, amazing! Works now, thank you.

HP Recommended

Great! I'm glad I could help you resolve the issue.

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Please let me know if you need anything else.

 

Thanks

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My HP photosmart6520 scan doesn't work. I scan to email, I receive an email from HPeprintcenter but the email is blank no attchment, nothing....grrh!

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