• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-26-2016 04:00 AM

HP Recommended
Product: CM6040f MFP

Getting error 30.01.08 Scanner failure

Can anyone show a picture or describe where the 'scanner lock' is?

Aparantly I need to make sure this in the 'unlocked' position.

 

Thanks

Tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-26-2016 12:26 PM

HP Recommended

6040scanlock.pnglook underneath the scanner and adf table-

 

 

I am not a HP employee. I am a service tech on these forums researching topics and offering my best guess to aide in your troubleshooting.

View solution in original post

Tags (1)
4 REPLIES 4

‎04-26-2016 12:26 PM

HP Recommended

6040scanlock.pnglook underneath the scanner and adf table-

 

 

I am not a HP employee. I am a service tech on these forums researching topics and offering my best guess to aide in your troubleshooting.
Tags (1)

‎04-27-2016 01:48 AM

HP Recommended

Thanks teacher, difficult to see it when you have the sorting and staple module attached...

 

‎08-08-2017 04:54 AM

HP Recommended
Please am facing the same problem but my lock is on unlock position. What should I do Please?

‎08-10-2017 08:08 AM

HP Recommended

Cleaning and oiling/greasing the flatbed carriage unit rail usually fixes the issue for me.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.