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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

can you please send me the instruction to reset the printer? thanks

HP Recommended

Hi @julielkz,

 

I can send you that information in a private message.
In the forum beside your handle name just click on the envelope to view it.

 

If you appreciate my efforts, please click the 'Thumbs up' button below. Thank You.

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
HP Recommended

Need the instructions as well.

 

Still think it is completely idiotic that this instruction can't be posted here or otherwise easily found. Majoir PITA

HP Recommended

Please send me the reset instructions.  My wireless will not connect to my new router and I have done all the other troubleshooting.  I need to reset to try it from start

HP Recommended

Hi @Bearcat12 and @Maxsc,

 

It is against HP's policy to post the steps in the forums, but I can Private Message you the steps.

In the forum beside your handle name just click on the envelope to view it.

 

If you have any issues, please let me know what steps you have taken and the results.

If you appreciate my efforts, please click the 'Thumbs up' button below. Thank You.

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
HP Recommended

It is CLEAR that this information ought to made PUBLICALLY AVAILABLE and readily accesible to users. Not doing so is, in my view, reflective of HP disdain for customers. It has led me to NOT BUY HP-made equipment going forward.

HP Recommended

Could you PM me the hard reset info too?  Thanks,

HP Recommended

Hi @treble,

 

I certainly can send you the reset in a PM for the printer. In the forum beside your handle name just click on the envelope to view it.

 

If there is anything else I can help you with, just let me know. Thank You.

 

 

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
HP Recommended
Please send me the instructions as well for my hp Laserjet cp1525nw.....thanks in advance for your time and attention to this message
HP Recommended
Please send me the instructions as well for my hp Laserjet cp1525nw.....thanks in advance for your time and attention to this message

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