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benb973
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Solved!

CP5525 - Error 99.05.56

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Hello,

 

I've got a Laserjet CP5525n (P/N :CE707A), whith the error 99.05.56.

I update the firmware with EWS. The printer receive the file, but when I click to reboot the printer freeze, with the message the printer is rebooting.

I was changing the formatter and the 8GB drive solid state but the problem persists.

 

I find nothing on this error.

 

Can someone help me please ?

Thank you

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benb973
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Hello,

 

I changed the controller board for solved this problem.

 

Thank you for your help.

View solution in original post

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DoublHH
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I don't know, myself, but I'm told that's a Firmware error from your printers' firmware. You're probably gonna need HP TECH SPT.
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davidzuts
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Only info I can find:

99.05.56
Description

Firmware Install Error : IoctlSetBaudRate failed

Recommended action

1.Perform a clean disk from the preboot menu.
2.Reload latest version of firmware via USB Thumbdrive.
3.If the issue persists, replace the formatter assembly.


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benb973
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Hello,

 

I changed the controller board for solved this problem.

 

Thank you for your help.

View solution in original post

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nehasinha
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Hi,

 

Following are the steps for resolving this error:

 

  • Perform a clean disk from the preboot menu.
    1. Turn the product on.

    2. When the Ready, Data, and Attention LEDs are illuminated solid, press the Stop button.

    3. Press the Down arrow button  to highlight Administration , and then press the OK button.

    4. Press the Down arrow button  to highlight Clean Disk , and then press the OK button.

    5. Press the OK button again.

  • Reload latest version of firmware via USB Thumbdrive.
  • If the issue persists, replace the formatter assembly.

Thanks

 Neha Sinha

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