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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Ignore all of the mention that using HP brand cartridges is cheaper.  That's a bunch of garbage and the employees on this board that state that are paid liars.  

 

This is no more than a money grab by HP.  I 've used generic toner and ink in my business printers for year and saved thousands.  Now that manufacturers like HP have developed software to prevent use of generic products they are essentially blackmailing the consumer after the fact.  

 

Yes, HP has the right to not honor a warranty if I use generic ink but they have no right to tell me what ink to use.   

 

Disgusting!

HP Recommended

BOO!  Please just answer the question about HOW TO use generic cartridges rather than posting an ad for geniuine HP cartridges.  Thank you.

HP Recommended

My generic (LD) cartridges are new and functioned perfectly for 18 months or so with my officejet pro 8600 Plus.  Until today, when I replaced the magenta.  Suddenly I get an error message saying that NONE of the cartridges works--not the new LD magenta, nor the other 3 LD cartridges that had been working fine.  I don't remember if I recently installed an HD update, but I wonder if that could be causing the problem?  Thank you.

HP Recommended

Thank you brainwashed staff!

The only reason there are any problems is because HP want all the sales of ink for themselves and being the printer manufacturer they can program and reprogram the printer to ensure this!

The "independent" test on remanufactured ink comparisons failed to account for the fact that the cartridges were all made by none other than HP and the circuits are designed to last for no more than one full usage. This is why they fail... HP and all other printer manufacturers are ANTI GREEN, otherwise they would encourage reuse and not spend a fortune developing ways to hinder it! This is not about quality or anything else, it's about money for share holders and advertising.

I have been in the inkjet printing sales arena for a very long time, before ink tanks had microchips and I can tell you the only reason for their presence is to check if the cartridge was manufactured by the printer manufacturers or another party and if another party, to produce an off-putting message incorrectly warning you of possible damage to the printer and in the case of more modern printers, to reject the cartridge and refuse to print.

 

Firmware automatic updates accepted by a 'Recommended' installation of manufacturers printer software from the disk provided, are what allow HP and other manufacturers to "move the goal posts" and keep changing the firmware and hence the Generation version of the microchip required before it will be accepted. Here is the problem with these extreme measures used, even HP cartridges that DO NOT have the G3 chip will not work when the G3 firmware update has been sent to the printer. It is all well and good if after a great deal of time and hassle, you are able to contact HP and IF they send you a replacement G3 chipped cartridge to replace the G1 or G2 version you purchased in good faith, but what about that important document you just wanted to print.

 

Come on manufacturers, this is all getting ridiculous now!

You now have the chance to put things right and put it all back into perspective.

We understand that you want all the money from the ink sales and we would not care if you got it all, but the realistic way to do it is to charge the same mark up as third party cartridges, rendering them pointless and already psychologically less trusted due to the years of intense printer consumables propoganda.

If you had this sort of realistic business sense and were not completely overcome with that destroyer of human society, 'greed', you would have to spend far less on counter measures development, spend less on support, spend less on training, spend less on required replacements no longer fit for purpose and generally stop spending on something so futile.

The end users have very little excess income to keep paying for current prices of ink which to put the record straight, millilitre for millilitre, is about the same price as a bottle of wine and they will always keep using the most affordable options, therefore if the printer manufacturers refuse to bow to the needs of their customers, the system will continue where the third party ink manufacturers will keep developing affordable inks keeping up with the firmware updates and the original manufacturers will continue to only get a smal piece of the pie!
Is a small piece of the pie worth it considering how much money had to be spent just to get that small piece.

I can bet my shoes that this reply will not be allowed to stay on this Q&A forum, becuase it may be seen as harmful to HP's agenda, however, allowing the absolute truth along with suggested changes to method and approach, should be welcomed if a company wishes to truly become kind to the environment and to continue selling their products on the UK & Europe market.

Take heed, once new governments are made aware of the methods for monopolising, it only takes a statement in Parliament to force an investigation and consequently force a change of methods or to be removed from the market.

The first environmentally friendly act would be to send out the original firmware to all customers printers attached to the Internet and allow them to use the G1 & G2 HP cartridges they purchased in good faith.
The first financial benefit step would be to review ink cartridge manufacturing costs and charge the correct mark up to make ink once again affordable, to get a far bigger piece of the pie, if not the whole pie.

HP Recommended

Well said.

HP Recommended

I wrote a rather scathing post a while ago and I don't know if it was deleted or not.  I will check after I post this reply.

 

Greed, yes.  Greed successfully satisfied often turns to power.

 

It's actually disgusting.  HP warns that the use of generic ink carts will void the warranty.  Many, like me, are willing to waive their warranty rights in exchange for using ink that is less than half of what HP charges.  If HP accepts that, they lower their warranty expense.  But no, they don't do that and thereby they impeach our freedom of ownership.  That irks me.  If I pay $99 for a printer and it dies because of the cheap ink I use, I am willing to accept the loss of the $99 machine. The problem is that the generic ink carts are not defective.  

 

Today's post raises the hypocracy of HP by pointing out HP's two faced approach to "saving the planet".....It's not quite the same as hotels that claim to be "saving the planet" when they ask guests to consider not having the hotel launder their sheets and towels daily.  Really, it's all disgusting.

 

The most pertinent point the poster makes is that if HP wants to control the ink market, all they have to do is lower the price of their ink to compete against the generics.  HP's sheer buying power would bury them

 

And then there's Carly Fiorina.....sorry, don't get me started.

HP Recommended

You probably know by now that generic carts will not work in your printer, at least not for long.  

HP Recommended

Hi,
Generic or Third Party Cartridges will work on your printer as soon as the other manufacturers get the microchip updated to Generation 3 (G3).

HP regularly update the firmware on their customers printers via the Internet connection and this stops the printer recognising all previous versions of ink cartridge microchips.

Unforunately, it could have been avaoided by the customer if they chose "Custom Install" instead of "Recommended Install" when installing their purchased printer using the disk provided.
In Custom Install, the customer should only choose the Printer Driver, Scanner Driver & Tools.
HP and other manufacturers have used many ways to hide and disguise the "Automatic Updates", using things like "Online Support" and many other variations of false terminology.

Personally, I choose not to use automatic updates for ANY program or appliance, because we live in a world of control via the Internet and Airwaves and if something truly needs an update (fix) for genuine reasons unforseen by the manufacturers, they will contact you and let you know as part of their support duty.

As an example, I have 2 computers connected to the Internet using Windows 8, one set for auto updates and the other set not to check. The one set for updates has changed significantly and uses & manages programs differently, runs slower, starts slower and has to be left switched on for many hours after shutting down while it does its regular updates... Grrrr! The one without, starts fully in 7 seconds (nearly 3 years on) and runs super fast and smooth.
I did this to prove the point of; "if it isn't broke, don't fix it"!

Back on topic:
The "Generic" inks will still work on printers that were not set to Auto Updates and printers not previously connected to the Internet.
The G3 chipped ink cartridge version for HP Officejet Pro 8600 & 8610 printers will be available in a week or two from now, so look for the "G3" to know if it will work.

Go to your computer Control Panel, then select Programs, once fully opened, uninstall all HP printer programs, switch off the printer & disconnect it, then restart your computer. When fully started, reinstall the HP printer drivers from your CD, but choose "Custom Install" and only select relevant drivers (Printer Driver, Scanner Driver & Tools/Toolbox (if you connect to a computer, if not, this is not required).
Unfortunately, in most cases this will not reset the firmware on the printer to allow you to use G1 / G2 cartridges, but it will stop any future automatic firmware updates and so will allow you to use G3 cartridges for the rest of the life of the printer without disruption. Any newer cartridge versions (G4, G5 etc.) produced to keep up with HP firmware updates will all be 'backward compatible', so they will always work with older models and printers not updated.

I hope this helps.

HP Recommended

Worth a shot.  Thanks.  I've been rejecting the requests to update the firmware on both my 8610 machines, but still have the problem.   I will try the uninstall/install procedure and report back.  

 

Still the problem wouldn't be a problem if HP decided to join the human race

HP Recommended

I have a new OfficeJet Pro 8610, which I set up using the "setup" catridges that came with the printer.  In the past I've had no problem using remanufactured cartridges with an older 8600 and 6310, but cannot use them with the new printer.  I am able to return the cartridges for credit but am extremely unhappy about not being able to use the more cost-effective remanufactured cartridges.  It certainly seems that HP has programmed the printer to reject remanufactured cartridges, which seems to me to be anti-competitive. 

 

Toby

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