• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-30-2017 10:22 AM - edited ‎01-30-2017 11:41 AM

HP Recommended
Product: HP M402dn
Operating System: Microsoft Windows 7 (64-bit)

When a user prints ten pages to be manually fed, the printer waits for the paper to be loaded, prints one page, then blinks that it needs to have pages loaded.  The only fix I can find so far, is to pull the paper back out an inch, then set it back into the tray.  Not very efficient for the admin assistants.  The default paper size is set to letter, default type is plain.  Tray 1 (manual feed tray) is set to any size, any type.  Tray 2 is set to letter, plain.  Manual feed is set to off, tray size prompt is set to off, and duplex is set to off.

 

My mistake - I just needed to select Tray 1, instead of manual feed, then all pages went through without prompting.

Resolved.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.