Cant print 11x17. how do I fix this!

[NaseemA]

Apparently I need to download the "HP PCL3 B-size printer driver" to fix this issue but I cant find it. I loaded up adobe illustrator and Photoshop but none of those had the option for 11x17. 

[Sunshyn2005]

Hi @NaseemA,

Although 11x17 is not supported, 76.2 to 330 mm (3.0 to 13.0 inches) wide and 127 to 1118 mm (5.0 to 44.0 inches) long are supported under custom sizes. When I look through the printer's specifications it says custom-size media is not supported in Windows, but I have seen it work before so it may be worth trying to create a custom size.

Try the following, (remember, this may or may not work)

Step one: Create the new custom paper size

1. Right-click or tap and hold the bottom left corner of the screen.
2. Click or tap Search.
3. In the Search text box, type devices and printers.
4. In the search results, click or tap Devices and Printers.
5. Click or tap the printer icon for your printer, and then click or tap Print server properties at the top of the window.
6. On the Forms tab, click or tap the check box beside Create a new form.
7. In the Form Name text box, type a name for the new paper size.
8. In the Form description section, select Metric or English.
9. In the Height and Width text boxes, type the height and width for your custom paper.
10. Leave the Printer area margins set at 0.00.
11. Click or tap Save Form, and then click or tap Close.

Step two: Select the new custom paper size in Printing Preferences

1. In the Devices and Printers window, right-click or touch and hold the icon for your printer and choose Printing preferences.
2. Click or tap the Paper/Quality tab, and then click or tap the Advanced button.
3. Click or tap the drop-down arrow beside Paper Size, and then select the name of the custom paper size you created.

    note:

   If the dimensions of the custom paper size are larger or smaller than the printer's supported sizes, the custom paper size name will not show up in the printer's Paper Size list.

4. Click or tap OK to exit the Advanced settings.
5. Click or tap OK to close the Printing Preferences window.

- Source

If that doesn't work, perhaps you could use tiling software. I have found a website with some helpful information. Take a look and let me know if this helps. How to Generate a Tiled Print. Two Great Online Utilities.

I hope this helps. 🙂

[NaseemA]

You dont support 11 X 17? the printing tray says 11 x 17, and one of the selling points of the printer is that it can print 11 x 17. I should not have to go through the hassle of setting things up differently to use a pack of 11 x 17's I bought.  Infact an even larger selling point was the 13 x 19 and I cant see that either.

Infact I cant even fix it using your "solution"

[Sunshyn2005]

OMG, my bad, I missed the 11x17 option when I looked at the specs the first time. I checked again and it is for sure there.

Paper type	Paper size	Input tray	ADF	Duplexer (optional accessory)
Plain paper	100 x 150 mm (3.94 x 5.91 inches)*
2L*
U.S. Letter: 216 x 279 mm (8.5 x 11 inches)
216 x 330 mm (8.5 x 13 inches)
U.S. Legal: 216 x 356 mm (8.5 x 14 inches)
U.S. Executive: 184 x 267 mm (7.25 x 10.5 inches)
A4: 210 x 297 mm (8.3 x 11.7 inches)
U.S. Statement: 140 x 216 mm (5.5 x 8.5 inches)
152.4 x 203.2 mm (6 x 8 inches)
B5 (JIS): 182 x 257 mm (7.2 x 10.1 inches)
Edge-to-Edge A4 (borderless printing)
Edge-to-Edge Letter (borderless printing)
A5: 148 x 210 mm; (5.8 x 8.3 inches)*
279 x 356 mm (11 x 14 inches)*
310 x 310 mm (12 x 12 inches)*
	B4 (JIS): 257 x 364 mm (10.2 x 14.3 inches)
Tabloid: 279 x 432 mm (11.0 x 17.0 inches)*
Super B: 330 x 483 mm (13.0 x 19.0 inches)*
A3: 297 x 420 mm (11.7 x 16.5 inches)
A3+: 330 x 483 mm (13.0 x 19.0 inches)
Edge-to-Edge Tabloid (borderless printing)
Edge-to-Edge A3 (borderless printing)

* This size can be used for borderless printing.

I am not sure how I missed that. Let's figure out why the option is not there for you to select. Perhaps there is an issue with the driver.

Running the Print and Scan Doctor might help. The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues including but not limited to:

• Connectivity:

  USB: Verifies that the USB connection from your computer to the HP product is working correctly.

  
  

  Network: Verifies that the network connection between your computer and your network is working correctly.

• Device Status Test: Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.

• Driver Check: Checks for missing or corrupt driver files.

• Device Manager: Checks for problems in Device Manager that would prevent printing.

• Device Online: Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.

• Print Queue: Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).

• Port Match: Checks the port settings for the HP product.

• Device Conflicts: Checks for conflicts with other drivers, such as other printer brands.

• Ink Issues: Checks the cartridges and ink levels for issues that affect print quality.

• Print Settings: Checks and adjusts the print quality settings.

• Test Print: Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.

• Scan Tests: Checks the scan mechanism, drivers, and registry entries.

Source:Try the HP Print and Scan Doctor for Windows

Click here to download and run the Print and Scan Doctor >>>>> www.hp.com/go/tools

If that does not resolve the issue, post back and let me know if there are any symbols other than green check marks and what they are next to of course. The wrench is not always easy to spot as the wrench and the check mart are in the green circle.

• If you see only green check marks (), the tool did not find any problems.

• If you see green wrenches (), the utility identified an issue and corrected it automatically.

• If you see yellow exclamation points (), the test failed and required user action, but the step was skipped.

• If you see a red X (), follow the on-screen instructions to resolve the issue.

Thanks, I look forward to hearing back from you.

[NaseemA]

I keep getting error 2147467259 when I try to download the drivers. Is it because I am using windows 8.1?