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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-16-2017 11:49 AM

HP Recommended
Product: HP Officejet 6700 Premium
Operating System: Microsoft Windows 10 (32-bit)

I have an HP Officejet 6700 Premium printer, Model # H711n, wireless  connction, and use HP 932/933 ink cartridges.  I simply removed the empty yellow cartridge and inserted a new one.   I received an errror message:  Ink sysem failure, problem with printer or ink system, turn printer on/off (unplug, wait 10 seconds, replug) and if this does not solve the problem, contact HP.  I tried this several different times and the printer still does not print.  Nothing unusual has been going on with the printer and I have had no problems until now.

 

Any solutions or help someone could provide is appreciated.

 

Thank you.

2 REPLIES 2

‎04-16-2017 05:17 PM

HP Recommended

The troubleshooting steps in the document here may help resolve the ink system failure on your Officejet 6700 printer.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


‎04-16-2017 06:34 PM

HP Recommended

Mr. Headrick, I will try these options listed in the document you attachd.  Thank you so very much!

 

Ms. Cassi

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