Changed wireless network, printer not found

[AIqbal66]

Changed wireless network, printer no longer found.  Can you help with this.

[greenturtle]

Hi,

Thanks for using the HP Forums. Can you try the following:

Please Download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and fix your problem

http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e016-1&h_keyword=dg-PDU

Hope that helps.

[AIqbal66]

I tried that and it doesn't work.  It says failed to communicate with your selected product.

[greenturtle]

Hi,

Can you restore network settings and then reinstall using USB connectivity before converting to wireless?

Do not plug in the USB cable until prompted to do so.

To restore network settings to default settings

● Press the Wireless button ( ) and the Cancel button ( ) from the printer control panel at the same time, and then hold them for three seconds.

Watch these example on how to install/connect using USB and then convert to wireless

HP Envy 4520 Download and install software and connect with USB connection- Part 1

HP Envy 4520 Convert a USB connected printer to Wireless Connection – Part 2

(different printer but the steps are the same)

Hope that helps!