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- Re: Cleaning/Misprint Issue on CP 2025 Printer

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03-15-2013 05:41 PM - edited 03-15-2013 05:55 PM
This printer has gotten the name Garfield. Yes like the cat, for the following reasons:
1 everytime you ask it to do something it spends 10 minutes licking itself.
2 when you turn it on, it sounds like a cat scratching around in a litter box knocking the litter in to the floor
3 it leaves paw prints on every print out.
4 will wake up suddenly and lick itself for 5 to 10 minutes
5 every once in a while it hocks up a hailball
6 impossible to train and forgets what you have trained it before upon restart
to me this sounds just like a cat.
10-03-2013 08:45 PM
Replacing the Paper pickup Roller and the Separation Roller was instant success for me.
As listed in other posts the part numbers are RM1-4426-000CN for the paper pickup roller, and RM1-4840-000CN for the separation roller assembly. The rubber on both parts was hardened much more than the replacement parts when i examined the older ones after replacement.
The site to buy them from is here: http://www.hp.com/parts
Replacement if you do it yourself is a little trickier - I was lucky to have a service manual available so the proper procedure was available to me, but if you're not mechanically inclined, this is not like replacing an ink cartidge - take it to your hp printer guy otherwise. To see if you can find a service manual, google search "HP-CLJ-CP2020-Manual.pdf" (you're after the service manual not the user manual) - the procedure starts on page 84 and without those instructions you will not be able to replace the parts yourself - so as disclaimed above, at that point, find an HP authorized printer guy to replace them for you.
10-23-2014 08:32 AM
I have found that those who have changed the feed rollers and still have this problem, the paper feed motor has gone bad.
I repair HP and Canon printers and have had this problem with the HP 2025 and 2320, also the Canon 8300 series. They all use basically the same feed mechanism. Changing the settings to feed heavy paper just slows the motor down so the toner fuses properly to the heavy paper. This will mask the problem because the paper feed motor doesn't have to spin as fast. Replacing the paper feed motor will actually fix the problem properly.
