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- Re: Color LaserJet Pro MFP-M281fdw shows 49 Service Error af...

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11-25-2022 11:12 PM
@Incith.
They're really quick to remove negative comments from their FB pages as well. It's thoroughly vile behaviour. As if they think silencing the naysayers will make them squeaky clean.
All they've been doing since this sh**storm started is pretending it's nothing to do with them, and making it all the customers problem. It's disgusting.
11-26-2022 08:49 AM
This is really sick. They spend more energy in removing negative comments then in solutions to keep their customers happy. Unbelievable policy. In the long run this will work against them. Never HP for me again.
11-26-2022 09:19 AM
I have been reading this string of errors following the firmware update from the end of October. I have also been having an issue with my HP MFP M281 since that automatic firmware upgrade. My printer is showing resend upgrade. I have done a factory reset, I have unplugged the machine several time for hours and replugged it back in, I have attempted to reinstall the firmware directly from HP's website via a USB cable without any success. With this error I am unable to print / scan. This printer is crucial to my ability to work from home and has made it difficult for me without a solutions for a month now. I have attempted to be patient as HP works for a solution, but as of now I have not seen one posted. Can you please advise if a solution has been provided?
11-26-2022 10:04 AM
@US1A1A I can confirm that I have a M281fdw and installed a new formatter board from a M281cdw. Everything is working well. We didn't have this issue with the fuser that you have. Sorry to hear it and good luck.