• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-08-2017 03:07 PM

HP Recommended
Product: HP TouchSmart 300-1020
Operating System: Microsoft Windows 7 (64-bit)

All of a suddent the control panel on PC will not load my printers & devices....will not let me setup a printer either.

1 REPLY 1

‎05-10-2017 06:59 AM

HP Recommended

@DebbyT,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to set up the printer on your HP TouchSmart 300-1020 Desktop PC.

 

This issue could occur if the printer is not setup properly or the drivers may not be installed.

 

Let's go through a few steps to troubleshoot this issue.

 

And here's the step by step guide for you in the links below: 

 

1. USB Printer Setup (Windows)

 

2. Wireless printing center

 

Also, let us know the model number of the printer that you want to install.

 

Let me know how this works.
 

You have a good day ahead.

Rainbow23 - HP Support.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.