Copy function

[helena70]

Copy function is not working - blank sheets come through

[Chimney_83]

Greetings @helena70, 

Welcome to HP Forums and Thanks for the post. 

I understand that you are facing an issue with your printer printing blank pages when you make a copy. 

Not to worry, I will be glad to help. 

Does the printer print blank pages when you print from your computer as well?

Are you using genuine HP ink?

Recommend you try the steps suggested in this HP Article to improve copy quality. 

If the issue persists, please contact our phone support for the service options available. 

Keep me posted.

[helena70]

The print function also came out blank.

[Chimney_83]

Thanks for the reply and trying the suggested steps. Recommend you replace the cartridges on the printer and check.

When was the printer last used?

If the issue persists, contact our phone support for the service or trade in options available. 

Keep me posted.