Cracking solids

wvinci · ‎10-11-2017

Im getting what I can only describe as cracked solids on my prints.

Did a printhead clean

Printhead align

Calibrate

Sample image

I noticed on my test sheets the same cracking in the red, green, yellow, magenta and black

I replaced all the printheads about a month or 2 ago and havent done all that much printing as far as total prints go.

However, I have done a number of 36x48 photographic prints.

Anyone have any input as to what is causing this issue and what I need to do remedy it?

jasonmiamifl · ‎10-13-2017

I use same paper also & never seen crack problem. When I load this paper & on menu, I choose glossy/sg/satin.

your problem started even on printer itself, see diagnostic print.

Go to display menu & change the roll to glossy/sg/satin... then perform same diagnostic print.

************* if cracks disappeared & perform color calibration........

if all fine & when you print photos, posters etc, use HP glossy/sg/satin icc profile.it yield more accurate colors.

Good luck.

View solution in original post

davidzuts · ‎10-11-2017

Usually this is a printhead issue. Go to the menu that has the print quality diagnostic print which will show you the status of each printehad and if there is a defect you will be able to tell it right away.

wvinci · ‎10-12-2017

That was what I was thinking initially.

Ran clean printhead, align, and diagnostic.

The most ink ive run according to the machine is 423 through Gloss Enhancer-Gray and 237ml through the PK-LG head

everything else is 125 or less.

the printhead image looks fine

the diagnostic cracks in several colors...

any other ideas of what it could possibly be?

jasonmiamifl · ‎10-12-2017

why not try different paper which compatible with HP pigmented ink ?

Are you using HP inks ?

I have 4 total Z3100, Z3200 printers & never seen this problem.....

D Hook · ‎10-12-2017

That second picture in your first post looks pretty cool. I'd use it as a selling point!:smileyhappy:

jasonmiamifl · ‎10-12-2017

Printheads were fine & all colors were perfectly good. I would suspect paper first . would not be hard to swop out paper to try & know right away.

Myself have hp everyday glossy paper, satin paper, canvas texture paper, pp paper, mat art canvas, satin canvas, professional canvas etc etc. never seen that crack ink problem.

davidzuts · ‎10-12-2017

Maybe I am off base here but look at the enhancer print in the upper left. Unless it is the way the image was captured, it sure looks like there is something wrong and there is a darker area in the middle.

D Hook · ‎10-12-2017

Is this genuine HP ink?

wvinci · ‎10-13-2017

Yes. All the inks im using are HP inks.

jasonmiamifl · ‎10-13-2017

waste no time.. try different paper...

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Cracking solids