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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
wvinci
Level 1
8 6 0 1
Message 1 of 16
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Solved!

Cracking solids

HP Recommended
z3200
Mac OS X 10.11 El Capitan

Im getting what I can only describe as cracked solids on my prints.

Did a printhead clean

Printhead align

Calibrate

Sample image

 

I noticed on my test sheets the same cracking in the red, green, yellow, magenta and black 

 

I replaced all the printheads about a month or 2 ago and havent done all that much printing as far as total prints go.

However, I have done a number of 36x48 photographic prints.

 

Anyone have any input as to what is causing this issue and what I need to do remedy it?

 

2.jpg1.jpg

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jasonmiamifl
Level 7
880 306 37 86
Message 13 of 16
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HP Recommended

I use same paper also & never seen crack problem. When I load this paper & on menu, I choose glossy/sg/satin.

 

your problem started even on printer itself, see diagnostic print.

 

Go to display menu & change the roll to      glossy/sg/satin...  then perform same diagnostic print.

 

 

*************  if cracks disappeared & perform color calibration........

 

 if all fine & when you print photos, posters etc,  use HP glossy/sg/satin     icc profile.it yield more accurate colors.

 

Good luck.

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davidzuts
Level 13
7,130 1,917 559 901
Message 2 of 16
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HP Recommended

Usually this is a printhead issue. Go to the menu that has the print quality diagnostic print which will show you the status of each printehad and if there is a defect you will be able to tell it right away.

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wvinci
Author
Level 1
8 6 0 1
Message 3 of 16
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That was what I was thinking initially.

Ran clean printhead, align, and diagnostic.

The most ink ive run according to the machine is 423 through Gloss Enhancer-Gray  and 237ml through the PK-LG head

everything else is 125 or less.

 

the printhead image looks fine

the diagnostic cracks in several colors...

 

any other ideas of what it could possibly be?

 

1.jpg2.jpg3.jpg

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jasonmiamifl
Level 7
880 306 37 86
Message 4 of 16
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HP Recommended

why not try different paper which compatible with HP pigmented ink ?

 

Are you using HP inks ?

 

I have 4 total Z3100, Z3200  printers & never seen this problem.....

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D Hook
Level 7
1,017 556 40 121
Message 5 of 16
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That second picture in your first post looks pretty cool.  I'd use it as a selling point!:smileyhappy:

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jasonmiamifl
Level 7
880 306 37 86
Message 6 of 16
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Printheads were fine & all colors were perfectly good. I would suspect paper first . would not be hard to swop out paper to try & know right away.

 

Myself have hp everyday glossy paper, satin paper, canvas texture paper, pp paper,  mat art canvas, satin canvas, professional canvas etc etc. never seen that crack ink problem.

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davidzuts
Level 13
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Message 7 of 16
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Maybe I am off base here but look at the enhancer print in the upper left. Unless it is the way the image was captured, it sure looks like there is something wrong and there is a darker area in the middle.

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D Hook
Level 7
1,017 556 40 121
Message 8 of 16
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Is this genuine HP ink?

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wvinci
Author
Level 1
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Message 9 of 16
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Yes. All the inks im using are HP inks.

 

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jasonmiamifl
Level 7
880 306 37 86
Message 10 of 16
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waste no time.. try different paper...

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