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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Envy 4520
Microsoft Windows 10 (32-bit)
Hello

I am trying to set up a custom paper size on my printer. I have seen previous advice to open Printer server properties however on my computer that is not an option?

Please help!
3 REPLIES 3
HP Recommended

@Tess_grace88

 

Custom Sizes are not available on all printers.

 

Some newer printers support more paper options.

Go to Creating Custom Paper Sizes for more information.

 

If the feature is available for your printer, then you will find the Forms setting:

 

Control Panel > icon view > Devices and Printers > Left-Click on your Printer one time to highlight >

 Along the top ribbon:  Left-Click Print Server properties 

 

Devices_and_Printers_Server_Properties_2.JPG

 

 

Reference:

Dragon Document - Help, suggestions, and examples:

Printing Preferences

Section:  Custom Paper Sizes

 

 

Thank you for participating in the HP Community Forum.

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.

 

Dragon-Fur

HP Recommended
Thankso for your message. I have been able to add a new form size on the computer however it doesn't seem to have updated on the printer itself as a selection when the paper is loaded.
HP Recommended

@Tess_grace88

 

You are welcome.

 

Restart the computer and log in.

Restart the printer.

 

If the setting does not show up on the printer, use software on the computer to make use of the new form.

 

 

From the many documents in the printer How-to Section:

 

Click the Thumbs Up to say Thanks!

Answered? Click this post Accept as Solution to help others find it.

 

Dragon-Fur

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