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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-18-2017 10:28 AM

HP Recommended
Product: DesignJet Z2100
Operating System: Microsoft Windows 10 (64-bit)

When printing large files, the printing will stop partway through, then feed blank paper until it reaches the finished size of the document. I have been trying to print a 2' x 12' banner for a customer, and it will print somewhere around 8-9', then feed out 3-4' of blank paper and cut it. It doesn't alway fail at the same location. No error messages are given.

 

I downloaded HP Print & Scan Doctor and ran it. It said it corrected a TCP/IP issue, but the printing afterward still failed.

 

Is it just running out of memory? I have tried printing directly from InDesign, made a PDF and tried Acrobat, tried opening the PDF in Photoshop and printing that.... no luck. Any thoughts?

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