Designjet T520 Cartridge Problem Issue

[rasheddul]

Hi,

Please note the below information:

Problem: New Ink Cartridges replaced and getting ink cartridges damage or printer failed.

In this situation you should replace new print head (P/N: C1Q10A). And after replacing the new print head problem will solved.

If face you face the problem only printer failure, please check the service station all movement with connection. If all are ok then need to replace the new print head.

Remember always used inductory ink cartridges which is comes with prin heads.

Then that problem will solved it.


Regards,
Rashed

[rasheddul]

Hi,

Please contact with your nearest HP Service centre or HP Service Partner. So that you may collect it easily.

Regards
Rashed

[Ollie-12_]

Thank you so much for your answer.  More ink will arrive Monday so I will give those a chance first.  If it doesn't work, I'll get a new print head.  I live in a very small town in NE Oregon.  A couple of hours at least to any kind of a larger shopping area.  We do have a guy in town who works on computers part time.  I had him come to my house once when I had problems with setting up a new computer.  He is realistic about what he can do.  I think he can install a new printhead.  I would give it a go, but I am diabetic and it has affected my eyes and my age has affected my hands.

I appreciate your help and I feel like I am now on the right track.

Eileen