Deskjet 2540 and Airprint

[danniemac]

Neigbor purchased this printer because it says "AirPrint" on the side of the box.  She asked me to set it up.  She does not have a computer but ONLY an Ipad 2.  She wants to use Airprint but it is not working.  On the Ipad the printer is showing as a network BUT it will only show up as an option when you want to print when you change the wi-Fi to the printer (instead of the actual wi-fi network).  But at that point the ipad won't connect because it is no longer connected to the wi-fi.

Any thoghts?

[banhien]

Hi,

Please try:

   http://support.hp.com/us-en/document/c02994632

Regards.

[danniemac]

Thank you for the response - unfortunatly this is what we are doing but it isn't what we are looking for.  We are looking to use AirPrint only.  The going back and forth to select the printer as the wireless connection and back again isn't what we want to do.  I just can't figure out why when this printer says it is AirPrint, it won't recognize.

[banhien]

Hi,

Please check the following requirements:

HP ePrint capability

No

Mobile printing capability Features wireless direct and local Wi-Fi connectivity to enable mobile printing via Apple AirPrint™ as well as other solutions. Supports printing from most smartphones and tablets using these operating systems: Android, iOS, Blackberry, Symbian, Windows 8, Windows RT.
(Wireless performance is dependent upon physical environment and distance from the access point. Wireless operations are compatible with 2.4 GHz routers only; excludes wireless direct. Wireless direct may require driver or apps be installed and connected on wireless-enabled mobile device or PC. Wireless functionality may vary by computer and mobile operating systems, see hpconnected.com. Print times and connection speeds may vary. AirPrint™ supports OS X® Lion, OS X® Mountain Lion and the following devices running iOS 4.2 or later: iPad®, iPhone® (3GS or later), iPod touch® (3rd generation or later) and requires the printer be connected to the same network as your OS X or iOS device. AirPrint, the AirPrint Logo, iPad, iPhone, and iPod touch are trademarks of Apple® Inc. Windows® is a trademark of the Microsoft group of companies. BlackBerry® names and logos are the property of Research In Motion Limited. Android is a trademark of Google Inc.)

Regards.

[danniemac · Accepted solution]

Thank you - i actually figured it out.  I broght my laptop over to her house and installed the disk.  It then got the printer to connect with the internet router and now all is working!  Thank you!