• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
iOS
Hello, I bought a deskjet 3630 printer and when i plugged in and tried to connect to my wifi, the lcd panel and all lights are flashing, 3 of them are blue and rest are orange, i tried to connect to mac book with usb but it can't detect the all in one printer, so does anyone know how i can fix it, thanks and noticr when i left it unplugged for 10 mins and plugged back in nothing was flashing unitil i tried to connect to wifi router by holding the WPS button
3 REPLIES 3
HP Recommended

Hey @daniel1712,

 

Welcome to the HP Forums! I understand you are trying to use the WPS button to connect to your network, but lights and the screen begin flashing. I recommend trying a different method to connect the printer to your network to see if the same issue arises. Please take a look at the following document and complete the solutions presented: HP DeskJet 3630, 4720 Printers - Wireless Printer Setup (Windows).

 

If this resolves the issue, please click the Accept as Solution button below. If there is anything else I can help you with, let me know and I will do all I can to help. 

Sunshyn2005
I work on behalf of HP


If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the thumbs up" button!

HP Recommended
Hello i had it connected to my windows laptop in my house on my net but when i brought it back up to my friends house and tried to do what i did on mine it went back to flashing lights and stuff, and the mac book can't detect it even with usb plugged in and then neither could my laptop, it just say cannot communicate with the printer, i have a photobut can't upload it here
HP Recommended

Okay, thanks for the added detail 

 

Let's perform a hard reset. To do so, leave the printer on and unplug the power cable for 1 minute. While it is unplugged, hold down the power button on the printer for 10-15 seconds to release any built up power, then after the minute has passed, plug the printer back in. Also, even if you have been using a surge protector/power bar all this time and you feel it is not the cause, please connect it to a wall outlet just so we can eliminate the power source as the root cause.   Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector

 

* In this document you will see, ISSUE: Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector  < This is not limited to Laserjet printers.

 

I look forward to hearing back from you. If performing a hard reset, or moving the printer to a wall outlet resolve the issue, please click the Accept as Solution button below so the community can see your issue is resolved. If the issue persists, please be sure to let me and I will do all I can to help. 

Sunshyn2005
I work on behalf of HP


If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the thumbs up" button!

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.