cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Laurakiing
New member
1 0 0 0
Message 1 of 2
216
Flag Post

Deskjet 3630 printer bought in uk

HP Recommended
Deskjet 3630
Microsoft Windows XP
Hi

I need some help, we bought our printer in the UK, deskjet 3630 but have since moved to Hong Kong. We needed new cartridges and since the 392 aren't availability here I found out that the 3630 printers here use the 63 cartridges but the printer doesn't recognise them. Even changing the setting to allow for unauthentic cartridges does not help.

Please help!!

Thanks
0 Kudos
1 REPLY 1
banhien
Level 19
Level 19
91,084 90,961 11,723 25,094
Message 2 of 2
Flag Post
HP Recommended

Hi,

 

Please read the following instructions and call HP in HongKong directly to get printer reset

 

          http://support.hp.com/us-en/document/c02558798

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.



0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation