-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Printers Archive
- Deskjet 710/720/810/820/1000 Series printers - Patch for 64 ...

Create an account on the HP Community to personalize your profile and ask a question

07-24-2010 01:24 PM
@jokomoko wrote:
Still doesn't work I'm ready to pull my hair out!
Without some details it will be impossible to help you. How much free space do you have on your C: drive? Did you log in as administrator? What was the result of the sfc /scannow? What error messages do you see?
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
07-24-2010 01:50 PM
Thansk for your help I did get it to work, it was just a matter of moving it to another USB port on my laptop, for some reason the port it was on wasn't reading it properly. When I moved it to the new USB port it read it correctly and showed up in the device manger. From the device mangaer I updated the printer driver 720c and it worked. Thanks again for the patch.
07-25-2010 11:17 AM
Thank you. My Deskjet722C has outlived 4 other printers and I really didn't want to have to give it up because I had to purchase a new PC with Window 7. This printer may not be as fast or quiet but it's great. Thanks again for the fix
07-27-2010 02:22 PM
#1# Why there is NO link to this patch in the software and support page of the printers????
It took me days to find this patch throght different searches on the Internet ... there are dozens of forums with post about people with the same problem (and testing weird solutions).
Please HP care about your loyal customers and put an easy access link in the support page of these printers!!! Thanks, Alejandro.
08-09-2010 09:51 PM
I second this request to HP. Many hours spent searching for a solution and finally extracting the key parts from this longgggggggg thread! Many thanks to Bob and Alan. The steps described and use of the patch attached my daughter's new laptop to our networked, trusted and reliable DJ712C, Like others have said, this is an economical printer in draft mode, and although slow by today's standard, its reliability has far surpassed that of two "photo quality" printers purchased since.
08-12-2010 09:23 AM
09-10-2010 02:41 PM
Hi Bob,
Thanks for the patches! The DLL's solved my problem with printing to an HP712C (via a Trendnet TE100-P1P server) from Windows 7 x64 on a Dell 1545 PC.
However, the print utilities, clean & align print heads, still don't work. They crash Explorer. I guess those functions use other DLL's. Any chance of getting a patch for them?
Carey
