Deskjet Ink Advantage 3545 need to Factory Reset

[PrateekHp]

While trying to Update the Firmaware over net, my printer got hanged/stuk.

When powering the printer only the LED lights and Power Switch Glows. The printer does not initialize and there is no noise from the printer also.

I would like to HARD REST / FACTORY RESET the printer.

Please let me know how to do it.

[Gemini02]

Hi @PrateekHp,

Welcome back to the HP Support Forums! I read your post and see that you would like to reset the printer. I would like to help you out today. If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish, to say thanks for my effort to help, click the " Thumbs Up " to give me a Kudos.

I can send you that information in a private message.

In the forum beside your handle name just click on the envelope to view it.

Please let me know the results and if there is anything else I can help you with. Thank you.

[Lights213]

Hello, please, send me this information too. My MFP is insane. Thank you!

[Buglas]

Hello, please, send me too information about factory reset, thx

[APO-PHIL]

Would also like to request information on how to restore printer to factory setting. Seems that failed OTA update corrupted the firmware. Thanks

[A4Apollo]

Hey there! @APO-PHIL, Thanks for stopping by HP forums!

I understand you need to know how to perform a factory reset on your printer.

Don't worry I'd like to help you out.

Did you make any changes to your printer?

Please try the steps recommended below.

Turn off the printer, if you can. Then unplug it from the wall and wait for it to shut itself down.

Then plug it back in, wait for few seconds and then push the start button.
The printer should have recycled itself.

Hope this helps!

Have a great day ahead! 🙂

[APO-PHIL]

Thank you for your advice.

Unfortunately we have tried it several times but with the same result. Printer still displays "ERROR CODE OXC4EB827F HW_MICCI2 C"

I'm hoping there's another way to rollback the firmware to factory settings.

[A4Apollo]

@APO-PHIL, It's been great to hear from you again. I was indeed waiting for your response.

I appreciate your efforts for trying out the steps.

Please try the steps recommended below.

In some cases, removing the ink cartridges and resetting the printer can clear the error message.
Turn on the printer.
Wait until the printer is idle and silent before you continue.
Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.
Remove the ink cartridges from the printer.
With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.
   NOTE:
HP recommends connecting the printer power cord directly to a wall outlet.
Reconnect the power cord to the rear of the printer.
Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
Reinsert the ink cartridges, and then close the ink cartridge access door.
If you receive a prompt to print a calibration page, do so.
If you disconnected the USB cable, reconnect it to the rear of the printer.
Try to print.

If the issue still persists it is certainly a hardware issue, please contact HP support for service options.

Link to contact HP.

Have a pleasant day ahead! 

Take Care! 🙂