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‎05-11-2017 04:09 AM

HP Recommended
Product: hpenvy5540
Operating System: Microsoft Windows 10 (64-bit)

When I upgraded Windows 10 my computer crashed.  I had to download and reinstall the driver for my printer. Originally I had a desktop shortcut  icon  for scanning so I could go directly to scan but the shortcut icon has not reapeared when I installed the new programme.  How can I get the icon back?

1 REPLY 1

‎05-11-2017 05:25 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Can you watch this resource on how to create the a scan shortcut?

 

Create a scan shortcut and high resolution scans  (HP Officejet Pro 8700 AiO series and 6900 series)

 

 

(Printer is different but the steps are the same)

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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