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HP Recommended
Envy 4527

The duplex printing works fine with A4 paper but with A5 paper we get the message Incompatible Print Settings, although we did do this successfully last week?!

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HP Recommended

Few printers can duplex smaller paper sizes (such as A5), although I don't know for sure what your model supports.

 

I think that this restriction is usually to do with the distance between the relevant sets of paper feed rollers being greater than the paper length.

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