Envy 4500 admin password

[klynchk]

OK so I've done the reset and I'm being prompted for the admin password still.

I enter admin and the password "password" ""

Presumably it's set to the default, which I can't find

regards

Kevin

[Gemini02]

Hi @klynchk,

Thanks for providing that information and the screen shot.

So it looks like the printer isn't resetting the passwords.

We will have to update the printer's firmware to try and resolve this issue.

I would suggest to install the printer by a USB connection.

Then run the firmware update on the printer, HP ENVY 4500 e-All-in-One Printer. Select your operating system.

Try the setup again.

If it still fails, try the Semi Reset again. (the firmware update should resolve this issue)

If the issue persists, the printer will need to be serviced.

If the issue continues, please Contact HP Support for further assistance. Fill in the model number and the form to receive a case number for quicker assistance.

Please keep me posted. Thank you.

[Pmue]

Please send me the instructions for hp 4500 password reset, too.

[Gemini02]

Hi @Pmue,

Welcome to the HP Support Forums! I understand that you need the reset for the printer. I can help you with this.

I can send you that information in a private message.
In the forum beside your handle name just click on the envelope to view it.

Please let me know the outcome and if there is anything else I can help you with. Thank you.

[Ldpate]

I need to reset my password on my hp envy 4500 printer. How can I do this so my tablet will print to it? Thanks

[Gemini02]

Hi @Ldpate,

Welcome to the HP Support Forums! I see that you need the reset for the printer. I can help you.

I can send you that information in a private message.
In the forum beside your handle name just click on the envelope to view it.

Please let me know the outcome and if there is anything else I can help you with. Thank you.

[Ronvanosch]

I forgot my password and need to reset it,

can you send me Some info?

[Gemini02]

Hi @Ronvanosch,

Welcome to the HP Support Forums! I understand that you need the reset for the printer. I would be happy to help.

I can send you that information in a private message.
In the forum beside your handle name just click on the envelope to view it.

Please let me know the outcome and if there is anything else I can help you with. Thank you.

[Steph888]

Can I get this as well?

[Tickleshizznits]

I too need to have the admin password reset on an Envy 4500 printer.  Can you please send the information needed to me as well?

Thanks!