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- Re: Error Codes on HP Photosmart C7280
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10-28-2011 09:31 AM
I am getting error codes B03FCC84, B82C9540, B0430194 on my Hp Photosmart C7280 printer. This happens when I try to turn it on when I can get it to turn on. Please help. Thank you.
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10-28-2011 09:50 AM - last edited on 04-18-2016 03:01 PM by OscarFuentes
HI Doces174,
Unfortunately your printer has a hardware failure codes. I would remove the cartridges from the printer, and then remove the power for about 30 minutes. Plug the power in without putting the cartridges back in and see if the unit comes up. Reinstall the cartridges when the printer asks you for them. If this still doesn't resolve the error messages you will most likely need to replace the printer. You can call our technical support and check into the trade in trade up program at 800-474-6836.
http://support.hp.com/us-en/document/c00489814
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Please mark the post that solves your problem as "Accepted Solution"
10-28-2011 09:50 AM - last edited on 04-18-2016 03:01 PM by OscarFuentes
HI Doces174,
Unfortunately your printer has a hardware failure codes. I would remove the cartridges from the printer, and then remove the power for about 30 minutes. Plug the power in without putting the cartridges back in and see if the unit comes up. Reinstall the cartridges when the printer asks you for them. If this still doesn't resolve the error messages you will most likely need to replace the printer. You can call our technical support and check into the trade in trade up program at 800-474-6836.
http://support.hp.com/us-en/document/c00489814
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
09-13-2012 09:30 AM
HI FETCHISON,,
Follow the steps in the document listed in Message 2 of 4.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
06-03-2013 03:52 PM
Do you still have this printer, if so I have a fix, it happened with mine and after many months of searching it was due to the capators on the main board which have blown, I replaced them and everything is fine
02-02-2017 11:01 AM - edited 02-02-2017 11:16 AM
I have had this Printer for a long time. I have had the same issues.
You can try to remedy the error by trying the suggestions here: http://support.hp.com/us-en/document/c00489814
The Error Codes I have encountered are:
- B8539928
- 00729C98
- B03771DE
- B3FFFBA2
Early on the errors were far and few between. Then they would appear each morning, then all day. Rendering the printer useless. If you have tried the resetting techniques described above and still have issues, read on.
I finally got a lead on an issue for a different model describing the replacement of capacitors (prior to reading additional posts heret). After searching for others with bad caps, I knew that was the issue for me as well. We had issues with HP laptops at work in the past as well, not sure why I didn't make the connection.
Regardless, I found the bulging caps and replaced them. Now the printer is back online, has been for a week (I leave my PC and Printer on full time to reduce the thermal stressors).
Attached are a few images of the PCBA and capacitors. Don't feel intimidated about taking apart the printer. Just be careful removing and reattaching the cables. The following YouTube video will get you through the process: https://www.youtube.com/watch?v=WUr_m5VNmoI
The part numbers and details for the capacitors I identifed as potential to fail or failed were:
Newark pn 32R8964
EEUFK0J681
ALUMINUM ELECTROLYTIC CAPACITOR 680UF 6.3V 20% RADIAL; Capacitance:680 F; Voltage Rating:6.3V; Product Range:FK Series; Capacitance Tolerance: 20%; Capacitor Terminals:Radial Leaded; Diameter:8mm; Packaging:Each; Height:11.5mm
EA $0.24
Newark pn 17T5071
EEU-FC1A331
ALUMINUM ELECTROLYTIC CAPACITOR 330UF 20% 10V RADIAL; Capacitance:330 F; Voltage Rating:10V; Product Range:FC Series; Capacitance Tolerance: 20%; Capacitor Terminals:Radial Leaded; Diameter:8mm; Packaging:Each; Height:11.5mm
EA $0.40
Newark pn 39T8993
50PX100MEFC8X11.5
ALUMINUM ELECTROLYTIC CAPACITOR 100UF 50V 20% RADIAL; Capacitance:100 F; Voltage Rating:50V; Product Range:PX Series; Capacitance Tolerance: 20%; Capacitor Terminals:Radial Leaded; Diameter:8mm; Packaging:Each; Height:11.5mm
EA $0.37
The two shown were the culprits for me, but you should replace all that are bulged. The values and voltages are easy to read from the capacitors. I only concerned myself with the physically large ones, but the smaller electrolytes are prone to failure as well. Buy them all and if you have it torn apart, replace them at the same time for some insurance. Buy extras as they are cheap and you may goof one or two up. 🙂 Look around locally or be sure to get a good deal on shipping. The $3 of parts may cost $20 to ship.
Good luck to you. It's was a good father and son project (although I was the only one that didn't want to just go buy a new printer).