Error Message: Wireless communication has been disabled - HP OfficeJet 4620

[emsareus]

Please forward me the solution to thisissue.  Thx

[Sunshyn2005]

Hi emsareus,

Before we begin, please review our Privacy Statement . This Privacy Statement informs you of our privacy practices and of the choices you can make about the way information about you and your online activity is collected and how that information is used. This statement is readily available on our HP.com home page and at the bottom of every HP web page

I have sent you a private message, please check your inbox.

Looking forward to hearing back from you.

[sarahmosby]

I am having the exact same issue!  Could you please send me instructions on how to fix it as well?  Many thanks!

[HevnLgh]

Hello sarahmosby,

I have sent you a private message on the forums, please check you inbox. I will watch for your reply.

Thanks,

[sarahmosby]

I did not receive the "fix information", only the link to the privacy statement. I am not the most tech savvy person in the world, so maybe I am missing something. Is it possible to try again? Or send directly to my email address?

[HevnLgh]

Hi sarahmosby,

Please check your inbox.

Thanks,

[sarahmosby]

Thank you for the clear instructions. Unfortunately, I am getting the same error message. Is it time to buy a new printer?!

[HevnLgh]

Hey sarahmosby,

Please check your inbox, I have sent some new troubleshooting steps. Let me know if this was successful. I look forward to hearing from you 🙂

Thanks again,

[h93]

Can I have the solution please?

Thank you

[h93]

Hi,

I have an HP OfficeJet 4620 network printer.

All of a sudden the wireless light turned off, and whenever I try to enable it by pressing the WiFi button I get the followig message: "Wireless communication has been disabled. Contact your network administrator or the person who set up the printer."

If I try to go to the network settings by going to the Setup Menu > Network, I get the exact same error; I also see it if I try to print a network status page.

I also tried restoring the defaults, but that didn't worked.

I'm trying to find a way to fully reset it, but I can't find a way other than the Restore Defaults in the settings menu.

Please can anyone help me?