Error code 0005FBB6

[loischiu]

My printer all of sudden displays the 0005FBB6 and blue screen.  I have tried the hard reset.  Nothing.  What can I do?

[007OHMSS]

What model is the printer? And is it 0005FBB6 or 0x05FBB6 that is displayed?

[loischiu]

Model 8500A Pro premium

The error code is 0005FBB6

[swifty1]

Please help my P C S HP C6380 shows a blue screen and very briefly 0005FBB6 the printer then asks to be switched off and on again and an orange light, on light and print photos lights flash. what dose this mean?

[ylfun2002]

Excuse me, where is the solution? I do not see anywhere around. I just bought the Photosmart 6520 series and this is only the fourth day of use.

There was a paper jam which I cleared. Now it is not working, asking me to turn off and then on again. When I did that, it started and then this message 0005FBB6 flash for a moment and then I was asked to turn off and then on again. This happens over and over again. Please help.

[Gemini02]

Hi ylfun2002

Make sure the printer is connected directly to wall outlet. (don't use a power hub or a surge protector)

I have included a document to do a power reset, clear any more jammed paper, check the carriage to see if it moves freely, how to check the posts in the cartridge parking area are not blocking the carriage.

http://support.hp.com/us-en/document/c03369132

If you need more assistance just let me know.

[lenkiatleong]

Hi Gemini02,

I have the same error code 0005fbb6 displayed briefly and then "Please turn printer off and then on" message. I tried everything shown on the video on how to clear jam, replace inks and etc. but i got the same error code.

What else can i do? I'm using HP PhotoSmart 6510.

Thanks

From Len

[Gemini02]

Hi lenkiatleong

I understand you have the same error code 0005fbb6.

Since you have tried all the possible steps, I would call HP Tech Support for further assistance. Click Here.
 

[lenkiatleong · Accepted solution]

Hi,

Thanks for your reply. From this link, http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/HP-6510-error-0005FBB6/m-p/3265669#M666... , it solved my problem. 

Its wifi connection error. It would be good if HP could fix this with new firmware.

Cheers.