Error message 6201922A repeatedly on Envy7830

[alexis999]

Error message 6201922A has just started to occur on Envy7830 when printing. After reinstalling software, the printer works for a few pages and then error message 6201922A reappears. (Unplugging and re-plugging the equipment, a suggested solution on an earlier message board, has not worked.)

Something that works wanted.

Thank you

"HP COMMUNITY TEAM NOTE"

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[sandytechy20 · Accepted solution]

@alexis999

Welcome to HP forums, I see that you are getting Error message 6201922A on your printer.

Follow the below steps to fix this issue.

Step 1: Remove the printer from the printer list

1. Search the Mac for Print, and then click Print & Fax, Print & Scan, or Printers & Scanners in the list of results.

2. Find the printer names that match your printer from the list of devices.

   Figure : Printers and Scanner window with multiple names of a printer in the list

   

3. If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button  at the bottom of the list. Leave one 'idle' printer in the list that matches your printer if available and use this printer as the Default printer.

4. Try printing again.

   • If the printer prints, you can stop troubleshooting.

   • If the printer remains offline or displays an error, continue to the next step.

Step 2: Delete the existing print queue and add the printer with Airprint

1. Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

   Figure : Example of the Printers & Scanners window

   

2. Check if your printer name displays in the Printers list, and then do one of the following steps.

   • If your printer is listed, remove and re-add the printer to confirm it is set up for AirPrint. Click the printer name, click the minus sign  to delete the printer, click the plus sign , click Add Printer or Scanner, click the printer name and then continue to the next step.

   • If your printer is not listed, click the plus sign, click Add Printer or Scanner, click the name of your printer, and then continue to the next step.

3. Confirm AirPrint or Secure AirPrint displays in the Use or Print Using menu, and then click Add.

   Figure : AirPrint displays in the Use menu

   

4. Open a document or photo, click File, and then click Print.

5. Cheers.

You can refer to this HP document for more assistance:- Solve printing problems on Mac

Check for the latest printer firmware

• Go to Updating Firmware on the Printer for steps to download and install any new version of the printer firmware.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[alexis999]

Thank you very much indeed. The printer is now printing.

Alex

[sandytechy20]

@alexis999

Thanks for the reply.

I appreciate your time and effort.

Good to know that the issue is resolved.

Feel free to contact us in future if you need any assistance.

Cheers.