Error message says, "The printhead appears to be missing, not detected, or incorrectly installed".

[Echo_Lake]

@lg36

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Download and run HP Print and Scan Doctor: Follow steps from the link: Click here

Root level uninstall and reinstall printer drivers: 

• Go to Control panel – Programs and feature – Select all the HPOfficejet printer entries and uninstall them.
• Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
• Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter.
• Under print server properties, go to drivers - remove any entry there as well.
• Again, go to run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.

To reinstall, click here.

• If the issue continues, uninstall and reinstall printer Basic drivers from the link: Click here
• If the issue still continues, install using the Windows Built-in Print Driver: Click here

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[jofran408]

Hello,  I have tried all the suggestions for the error message "Printhead appears to be missing, not detected or incorrectly installed" and it still is not working. HP Officejet Pro 8610 and I just recently put the new cartridges in it. I sure don't want to have to buy a new printer and waste those new cartridges! Is there a way to buy a new printhead? Is it a matter of a chip not reading the printhead or something like that? I love this printer and the Instant Ink program, even though I'm not on the desktop as much as I used to be. Help, please? What is my recommendation?

[APLUSHAWAII]

The ink cartridge is not moving so unable to remove it, what else can I do? 

[robinlmays]

There is no latch on my printer cartridge carriage

[Dave_Thomas]

I tried this and it printed a cartridge alignment then the message displayed "The Printhead appears to be missing, no detected, or incorrectly installed. 0xc19a0002 

[CoolWood]

Photosmart 7520. Tried resetting the printhead three times and still getting the same error code, " The printhead appears to be missing, not detected, or incorrectly installed"

[Tom_G1]

I tried this suggestion 4 times and it still doesn't work.  Any more suggestions would be appreciated.

[kapropa]

I have tried this solution multiple times to no avail!  Help!  I need to print tax documents!

[Tom257]

The printer error message says there is a problem with the the supply system. 

[Ranjit135]

HP OFFICEJET PRO 8720. Message "the printhead appears to be missing etc" even after installing new printhead.What next?