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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-23-2019 01:39 PM

HP Recommended

Its the two factor authentication on your gmail. Temporariliy turn it off. Then set this up. Then turn it back on. Surprisingly no one at HP seems to get that.

‎02-23-2019 01:41 PM

HP Recommended

Turn off the two-factor authentication on your gmail. Then follow the HP instructions to finish the set up. Then turn the two factor authentication back on.

‎08-18-2019 12:29 PM

HP Recommended

I have tried your steps, however when I go to ongoing mail profile, I get this message "Network connection error. Check network and try again.". this was fine and stopped working all of a sudden. I tried uninstalling and unstalling. I tried all solutions on the web with no success.

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