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- Exchange unused ink cartridges after buying a new printer

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04-06-2013 01:54 PM
After buying a new HP 3512 wireless printer I retired two old printers. I would like to exchange several unused ink cartidges for ones that are compatible with the new printer #61. I have the following to exchange: #60 color and black and a black #21.
townsendbill
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04-22-2013 08:18 PM
Hello.
I tried to replace Black ink cartridge for my HP OfficeJet J6450 and found out it is not working. I have opened, but unused Black 74 and unopened Tri-Color 75. I just placed an order for HP Deskjet 3510.
What would I need to do to exchange the cartridges?
04-23-2013 10:38 AM
@toh90, you can contact HP Support (1800-474-6836). They will give you an some information that you can send your unopened ink cartridges too, and it will replace those cartridges with the same cartridges your new printer uses.
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.
