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‎02-12-2017 07:18 PM - edited ‎02-12-2017 07:19 PM

HP Recommended
Product: LaserJet 100 color MFP M175nw
Operating System: macOS 10.12 Sierra

When ever i try to print or copy the follow is displayed

IMG_2040.JPG

Any suggestion???????  How do i solve?

3 REPLIES 3

‎02-13-2017 06:24 AM

HP Recommended

Hi,

 

Please refer document below to troubleshoot the issue.

 

http://support.hp.com/us-en/product/HP-LaserJet-Pro-100-color-MFP-M175/4208157/model/4208024/documen...

Although I am an HP employee, I am speaking for myself and not for HP.

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‎02-13-2017 10:58 AM

HP Recommended

I have already tried that, with no success.

‎02-13-2017 05:53 PM

HP Recommended

You fuser has failed and needs to be replaced. Not sure of the cost and labor involved as to whether it is worth repairing or not.

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