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- HP Community
- Archived Topics
- Printers Archive
- Re: Fax to computer notification

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04-25-2017 12:35 PM
I just installed this printer with the full software and drivers. I am looking for a way to receive either a pop-up window or a sound notification when I received a fax. I don't see anything in the software nor the HP AiO Printer Remote software.
Can someone please direct me to where I can find this setting or where I can find a software (third-party or HP) that I can use?
04-26-2017 12:50 PM
Welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you.
I understand that you wanted to know if there was any pop-up window or a sound notification when you received a fax.
There is no option for a pop-up window when you receive a fax. However, you will hear the ringing sound when you receive a fax.
Follow these steps to set the volume of the fax ringer.
-
Swipe left on the printer control panel, and then touch Setup (
).
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Touch System Setup.
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Swipe up to scroll down the settings, then touch Volume Settings.
-
Touch Ring Volume.
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Touch Soft, Medium, Loud, or Off.
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Touch the Home icon (
) to return to the main screen.
You may also check the link: http://hp.care/2pA7oYj
You have a good day ahead.
04-28-2017 09:52 AM
Thank you, for the answer, but we would like to turn the ringer off because it sometimes causes a disturbance during meetings. So a pop-up window would be perfect; especially if the faxed document would open up once the fax was received.
04-28-2017 10:26 AM
Thank you for your reply, I'll be more than glad to help you.
I understand that the ringer alert for fax sometimes causes a disturbance during meetings and hence you wanted the pop-up alert for received fax.
As of now, we do not have this feature. Maybe in later models, it could be added.
You have a good day ahead.
