Forgot Password for HP T2500, how can I reset it?

[skier66]

I'm triing to setup our plotter scan to ftp but I don't recall the user name / passoword.

I did try the defult settings 

User Name: admin

Password:  (left empty)

which didnt work so I may have created a password but I don't recall what it was.

Is there a reset or forgot password option?

Thank You.

Andrew.

[skier66]

Any help with this?

Should I call HP directly?

Thanks.

[skier66]

Still looking for help? Is there a reset option?

[skier66]

[george-p]

Hi @skier66 ,

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Regards,
George