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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-06-2016 11:26 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

when i try to print photos from my email I can't get rid of the borders when I try to print on 4x6 photo paper

4 REPLIES 4

‎12-06-2016 04:44 PM

HP Recommended

Please read this post then provide some details.  What printer model? What program are you printing from? Are you selecting the proper photo paper and borderless printing?  What is the size of the image (not the size of the paper)?


Bob Headrick,  HP Expert

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‎12-10-2016 02:33 PM

HP Recommended

I have a HP photosmart 7520 printer. I am trying to print photos sent from a Smartphone to my email on an HP pavilion. I try to print them on 5x7 photo paper on the borderless setting but it leaves a little border on the top and bottom of the photo paper.

‎12-10-2016 02:35 PM

HP Recommended

I meant to say on 4x6 photo paper.

‎12-10-2016 02:56 PM

HP Recommended

If the top and bottom margins are equal it is likely the photo aspect ratio is not exactly right to print a 4x6 photo.  Open the photo in a program like Paint and check the size.  The pixel ratio needs to be 1.5 to 1 (or 6 to 4).  For a 4x6 photo a good size would be 1200 x 1800 pixels.  You could crop and scale the picture to fit.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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