HP 6500 Office jet E709a - Black printer cartridge HP 920 not working

[Bob_Headrick]

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@dstamps7 wrote:

I have a deskjet 5650.  After reading all the above suggestions. I soaked the cartridge etc., couldn't locate printhead, but where I could ink I cleaned (best I could reach) with a cotton and alcohol.  Still no black.  Next solution please.

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The printhead on the Deskjet 5650 in included in the print cartridge, it is the platinum colored rectangle on the bottom of the cartridge. For this printer I would suggest you follow the troubleshooting steps here.

[e_massimini]

I am having the same problem with a 4550J. Bought this for my son a couple of years ago for college and it became unusable with black ink.  Did the QTIp cleanse, no progress. Any hope before I throw it into the recycle heap? OS is Vista, and we've spent close to $100 trying new cartridges to no avail. Cartridged are all HP.

[wherbine]

Where are the printer rollers or discs and how do I clean them?

[tamnchadatl]

Just bought Photosmart D110 from Sam's last night and am having same problem.  Cannot allign heads due to black not printing on alignment page.  Advice?

[glenteskey]

 black cartrige is full but prints faint, and I know there is a way to clean it

[tkfrosts]

Hi, I have a Photosmart C6180 with XP op sys.  I too have the dark blue cartridge I replaced and it still shows it is empty.  I have an error report saying to replace the cart. or it cannot print.  Can you help me too ???? Please !!   Thanks, Tom

[LCroz]

I have an OfficeJet J4580, and just bought a high-yield refill black cartridge from Cartridge World (read through the download and it didn't mention my problem).  Went to print a 4-page black and white document full of legalese (i.e., small print) and on page 3 the black ink gradually turned to green, and all of page 4 was in green.

Went to re-print pages 3 and 4, and it did the same thing 3/4 of the way through page 4 (which in this case was the second of the 2 pages being printed).

I seem to recall cleaning the print heads uses up a lot of ink so I thought I'd check the forum first in case that is not generally believed to be helpful.

Hope I luck out and you (or someone else) have seen this before as well!!

Many thanks.

[NoddyFrog]

Hi, Ive been through this thread & not seen a similar problem to mine.

HP Photosmart C4600 

Black does not seem to work when i try to print Photographs,

If i print a document (text) it seems fine.

When printing pictures however it seems to use the red/cerise ink in the image where it should be black 

If I remove the colour cartridge it will print Black - on what the display says is 'Back-up ink mode' ?

(having used a lot of coloured ink testing &)

- I've not altered any settings

Checked the print options & Ink levels, cleaned, Re-installed Software...

No change

I've been very pleased with the units operation, but any advice or suggestions would be very much appreciated please

Thanks,

[nicolaengland]

Have put a new ink but still not printing

[khuber]

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@Shell741 wrote:

My blck ink is not out, the panel shows that it's about 2/3 full. But it won't print anything black. I turned the printer off and back on, and I remmoved the ink cartridge and put it back in. I don't know what else to do.

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Perfecto!! The hot water method worked.

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@Shell741 wrote:

My blck ink is not out, the panel shows that it's about 2/3 full. But it won't print anything black. I turned the printer off and back on, and I remmoved the ink cartridge and put it back in. I don't know what else to do.

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