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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I'm the same, black ink will not print - I had a cartridge that was over half full, but bought a new one, tried the disconnect-power-while-on/hold-the-power-button-15-seconds/plug-back-in, tried everything, REALLY FRUSTRATING AND TIME-WASTING!


@MELANIEMERZ123 wrote:

yes yes yes...I have ALL OF THESE SAME ISSUES. I have purchased three separate ink cartrages from three separate vendors and all the same issue, color works fine and black just will not print or copy. I have tried every single suggestion on this thread and even had my husband do it to. Nothing. Please help!!!!!!!!!!!!!11


 

HP Recommended

I just bought a refurb HP 6830 for less than $200.

HP Recommended

I'm suddenly having the same issues all of the others have been having.  I,  too, did the restart thing, with no success.  What is this private message you are sending, and why can't the solution be made public?  

HP Recommended

My issue is identical to yours, working fine, replaced cartridge and no longer prints.

HP Recommended

Hello, @mjkmar,
Thank you for posting in this thread. Unfortunately, based on when the last response was made, I have closed this thread to help keep comments current and up to date. I recommend starting a new thread for your issue by clicking here: https://h30434.www3.hp.com/t5/forums/postpage

To be more helpful with your post, you may add key information if you wish:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A

2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit

3. Error message (if any)
• Example: ""Low disk space"" error in Windows

4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.

If you have any other questions about posting in the community, please feel free to send me a private message.

Thank you.

I work on behalf of HP.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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