HP 8630 drivers will not install

[Benny740]

I keep getting this error:  

Thank you for any help.

[greenturtle]

Hi,

Thanks for using the HP Forums.

Can you try this Uninstaller from Microsoft and then reinstall the FULL feature software again?

https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed...

For reinstallation, the following resource will help you :

http://123.hp.com/us/en/

Key in your printer model, Operating System and download & install the FULL feature software.

Let us know if that works!

[Benny740]

What am I supposed to be uninstalling? The HP Driver never installed.

[greenturtle]

Hi @Benny740

The drivers may not have installed sucessfuly, there could be some parts that were installed.

We're trying to get a "Clean" install.

Hope that clarifies.

You can also try this Microsoft Unintsaller which may detect any printer components:

https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed...

Thanks.

[Benny740]

That is what I figured, but it doesn't appear to list anything printer related.. or even HP related when I run it.