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‎09-15-2014 09:06 AM

HP Recommended

Have an HP CM4540 MFP that comes up with errors 59.05.50 error and 59.00.00 with no resolve. Called HP for the service manual and was transfered to a hold time of 15 minutes when the phone died. Need to know what the error is or the service manual. Unit is out of warranty. Side note, have updated firmware, reseated fuser, reseated toner cartridges, pulled cartridges, booted without, same results.

1 REPLY 1

‎09-16-2014 02:09 PM

HP Recommended

 

59.00.00: Paper path malfunction

 

◦ Turn the product off and then on.

 

 

 

59.0X.50 Error To continue turn off then on

 

Event log error message

 

59.0X.50

 

Description

 

The product experienced a drum motor startup error.

 

◦ X= 5: Black

 

◦ X = 6: Cyan

 

 

◦ X = 7: Magenta

 

◦ X = 8: Yellow

 

www.feedroller.com

 

 

 

 

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