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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Hi @Rieu,
Welcome to the HP Forums!
I see that your HP Color LaserJet Pro MFP M177 cannot find the network, on Windows 7. I am happy to help you with this connection issue!
Please, take a look through the steps within this guide, 'Printer is offline' Message Displays on the Computer and the HP Printer Will Not Print. As well as, this guide, Printer Does Not Maintain Wireless Connection.
Tips for troubleshooting wireless connection issues
The following tips can help you troubleshoot and avoid wireless connectivity issues. You can try these tips separately or in combination to get a successful wireless signal.
- Move the printer and the computer closer to the router, but no closer than 6 ft (1.8 m). Wireless signals can be weaker at greater distances between the printer and the router.
- If you are experiencing an intermittent wireless connection, try restarting your router. Consult your router manufacturer, Internet service provider, or network administrator for instructions on how to restart the router.
- Remove any metal objects between the printer, the computer, and the router. Objects such as refrigerators, microwaves, or metal bookcases can interfere with wireless transmission.
- Move any device that emits radio signals, such as microwaves and cordless telephones, farther away from the printer. Such devices can interfere with wireless signals.
According to this website, HP Wireless Printing Center - Learn about wireless routers:
Under the section: What are all of these wireless standards?
802.11 is a set of standards that address wireless network computer communication. They are created and maintained by the Institute of Electrical and Electronics Engineers (IEEE). The versions of the 802.11 standard most commonly supported in today's wireless routers are:
- 802.11b – established in 1999, this standard is all but obsolete today. It is slow and its only security is WEP, which is easy to break and makes your network insecure. If you must use WEP, the 'Open' mode is more secure than the 'Shared' mode. Although this standard is supported in most modern routers, the only reason to use it is if you have an older device that only operates on 802.11b. 802.11b operates in the 2.4GHz band, making it susceptible to interference from microwave ovens, Bluetooth devices, baby monitors and cordless telephones.
- 802.11g – established in 2003, this standard is in wide use today. It is much faster than 802.11b and supports the most modern security standards (WPA and WPA2). In fact, 802.11g is faster than most cable, DSL and FIOS Internet connection networks to which they attach. Like 802.11b, 802.11g devices suffer interference from other products operating in the 2.4 GHz band.
- 802.11n – established in late 2009, the most modern wireless networking standard is the fastest and least prone to interference. Like 802.11g, it supports the most modern security standards (WPA and WPA2). 802.11n can operate in either the 2.4GHz band or the less interference-prone 5.0GHz band. A device operating at 802.11n 2.4GHz, cannot connect to another device operating at 802.11n 5.0GHz.
You will want to make sure your router is only broadcasting at 2.4GHz as our HP printers are only designed to work on that frequency. If you need assistance with this, please contact your router manufacturer.
Hope these guides, and this information helps!
Thank you for posting! 
“Please click the Thumbs up icon below to thank me for responding.”
HP Recommended
Hi @Rieu,
Welcome to the HP Forums!
I see that your HP Color LaserJet Pro MFP M177 cannot find the network, on Windows 7. I am happy to help you with this connection issue!
Please, take a look through the steps within this guide, 'Printer is offline' Message Displays on the Computer and the HP Printer Will Not Print. As well as, this guide, Printer Does Not Maintain Wireless Connection.
Tips for troubleshooting wireless connection issues
The following tips can help you troubleshoot and avoid wireless connectivity issues. You can try these tips separately or in combination to get a successful wireless signal.
- Move the printer and the computer closer to the router, but no closer than 6 ft (1.8 m). Wireless signals can be weaker at greater distances between the printer and the router.
- If you are experiencing an intermittent wireless connection, try restarting your router. Consult your router manufacturer, Internet service provider, or network administrator for instructions on how to restart the router.
- Remove any metal objects between the printer, the computer, and the router. Objects such as refrigerators, microwaves, or metal bookcases can interfere with wireless transmission.
- Move any device that emits radio signals, such as microwaves and cordless telephones, farther away from the printer. Such devices can interfere with wireless signals.
According to this website, HP Wireless Printing Center - Learn about wireless routers:
Under the section: What are all of these wireless standards?
802.11 is a set of standards that address wireless network computer communication. They are created and maintained by the Institute of Electrical and Electronics Engineers (IEEE). The versions of the 802.11 standard most commonly supported in today's wireless routers are:
- 802.11b – established in 1999, this standard is all but obsolete today. It is slow and its only security is WEP, which is easy to break and makes your network insecure. If you must use WEP, the 'Open' mode is more secure than the 'Shared' mode. Although this standard is supported in most modern routers, the only reason to use it is if you have an older device that only operates on 802.11b. 802.11b operates in the 2.4GHz band, making it susceptible to interference from microwave ovens, Bluetooth devices, baby monitors and cordless telephones.
- 802.11g – established in 2003, this standard is in wide use today. It is much faster than 802.11b and supports the most modern security standards (WPA and WPA2). In fact, 802.11g is faster than most cable, DSL and FIOS Internet connection networks to which they attach. Like 802.11b, 802.11g devices suffer interference from other products operating in the 2.4 GHz band.
- 802.11n – established in late 2009, the most modern wireless networking standard is the fastest and least prone to interference. Like 802.11g, it supports the most modern security standards (WPA and WPA2). 802.11n can operate in either the 2.4GHz band or the less interference-prone 5.0GHz band. A device operating at 802.11n 2.4GHz, cannot connect to another device operating at 802.11n 5.0GHz.
You will want to make sure your router is only broadcasting at 2.4GHz as our HP printers are only designed to work on that frequency. If you need assistance with this, please contact your router manufacturer.
Hope these guides, and this information helps!
Thank you for posting!
“Please click the Thumbs up icon below to thank me for responding.”
9
2
0
HP Recommended
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