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04-27-2017 03:15 AM
HP DesignJet T1530 was moved from one office location to another. Printer shows the Network Info (IP address etc) of previous office but in new place it asks for Username Password for Connectivity settings, Resets even for Update it asks for username & password. What is default user id password? How do I resolve this issue....
04-29-2017 10:24 PM
Hi,
Thanks for contacting with HP Support Forum.
Please reset the printer settings from printer settings. After that you may connect new connetion setup process.
Page # 99, 102 - Connectivity problems
If you failed to reset the settings you need to access service mode.
Entering the Diagnostics Menu when booting the printer:
1. Make sure the product is switched off with the Power button on the side of the Front Panel, and not with
the power switch on the back of the product.
2. Press and release the Power key to switch on the product.
3. Wait for the Home button light to come on.
4. Press the Home button; the button will acknowledge by blinking.
5. All LEDs will come on; press and release them one after another:
The Cancel icon
The Home icon
The Help/Eject icon
NOTE: Do not push the icons all at the same time, push each one in the order shown above and release
each icon before pressing on the next icon
6. The 6 buttons on the Front Panel then blink 4 times; wait until the product completes the initialization
sequence and shows the Diagnostics menu.
7. In the Diagnostics menu, scroll up and down sliding a finger vertically on the Front Panel, and press on
the desired option.
Then Perform an EEROM reset.
Please download the service manual from google: http://www.partsnow.com/docs/service-manuals/HP_Designjet_T920_T1500_ePrinter_and_T2500_T3500_eMulti...
Ater restart the printer, you can easily reconfigure the printer.
I hope that answers will support to concern adequately. Let me know! Good luck
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Thanks,
Rashed