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HP Recommended
DeskJet Ink Advantage 3635
Microsoft Windows 10 (64-bit)

DeskJet Ink Advantage 3635

 

What should I write here ?

It is not aware of the password.

pls help...

 

 

Ekran Alıntısı9.PNG

1 REPLY 1
HP Recommended

Hi @Hp3635,

Thanks for becoming a member of the HP Support Forums. I understand you have questions about the EWS screens . I will be glad to help you.

 

We suggest you not setup the EWS security for home use, as people forget the password and there is no easy way to reset the password.

It does not need to be setup for the printer to work. It is there to stop people on your network from making changes.

 

If you have already setup the security and do not know the Admin name and password, please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
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