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rhumes13
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Message 1 of 12
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HP Deskjet 3050 J610 black ink won't print

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colored ink works fine but black ink will not work...please help

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garytech1
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Message 2 of 12
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Hi Rhumes13,

 

I see that you're having problems with your printer printing in black.  I would take a look at the document below.

 

 

Print quality

 

 

Let me know how it goes.  

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rhumes13
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Message 3 of 12
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No, it's not printing in black. The black ink cartridge is not working.
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garytech1
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Message 4 of 12
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Hi rhumes13,

 

Thanks for the reply.  Try this document.

 

 

 

Let me know how it goes.  

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Raol
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Message 5 of 12
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Hi I have the same Problem, tried all the possible options. Still black ink dosent print. 

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lrh2014
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Message 6 of 12
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Hi, I had the same problem too. Tried everything listed by HP and no luck. However thought it may have run out of ink so bought new cartridges.

 Then realised you can check ink levels, did so and they are both full. Just thought I would try the new black cartridge and Hey presto we have black ink again. So to fix this you have to replace the black cartridge, I'm not impressed though as the cartridge that has gone wrong is the one supplied with the printer and it is nearly full! Expensive way to problem solve!

 

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Raol
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Message 7 of 12
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Hey Yes, 

 

Thanks for your response and I did wxactly same thing. though it was showing black ink was full, I changed the cartige and it is working fine now. 

 

I think there may be some problem with the ink flow from the cartige, but none of the process could track that. 

 

Anyways I am happy that the problem is resolved and I didnt have to buy a new printer. 

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Ciara_B
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Message 8 of 12
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FYI, you can check the warranty ends dates on the cartridges (YYYY/MM/DD) as shown below.....

 

Wty ends dates.jpg

I am speaking for myself and not for HP. Twitter: @Ciara_B_27
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printerman65
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Message 9 of 12
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each ink cartridges has a due date on it.  buy a new ink cartridge. Check the box for warranty...90 days is usual for ink.

the machine has a year warranty..usually mechanical.

Technician
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pkcoffee
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Message 10 of 12
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Did anyone ever find the answer to this as it has JUST happened to mine. I have replaced the black cartridge and cleaned the print heads numberous times and also turned it off overnight but still no joy.

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